If you wish to return your order for any reason we are here to help.
You can return your purchases to us for a refund only.
We offer free returns for all orders in mainland France. Outside France, returns are at your expense.
You have 14 days from the date of receipt of your order.
We remind you that the product must be returned in its original packaging, in perfect condition and accompanied by its delivery note. Any product returned that is not clean, stained or damaged will be considered ineligible for return.
Please write to equipe@terraemar.shop indicating your order number and specifying the parts you wish to return.
As soon as your package is processed and brought into compliance, you will receive an email informing you that we have processed the refund. It will be made with the same payment method within 15 days.
Any questions? Do not hesitate to contact us: equipe@terraemar.shop
